บริษัท ไฮ-เทค แอพพาเรล จำกัด

See more company details.

Nov 30, 2024

Application Consultant (Support) Urgent!

สถานที่ปฏิบัติงาน

Thung Khru, Bangkok

เงินเดือน

ตามโครงสร้างบริษัท

อัตรา

สัมภาษณ์งานออนไลน์

สมัครงาน

Favorite

Job Descriptions

-Responsible for efficient application of first level support and ensuring delivery of operational support services in line with the agreed SLA -Ensure timely resolutions to ensure business user satisfaction -Manage application issue resolution, problem resolution, and incident management (dynamic AX2012) -Follow up until the closure of the critical operational tickets -Gather business requirements and provide end-to-end solutions, form designs, implementations, realizations, and operation support -Perform application SW configuration and enhancement -Develop and perform all functional testing scenarios Prepare and perform cutover activities and coordinate with release management team -Prepare and coordinate with release management team for deployment -Manage and perform application support and maintenance -Coordinate and work with the end-users and external vendors for new business requirements and problem resolutions (incident management) -Be the trainer for super users/users

Qualifications

Bachelor’s Degree or higher in Computer Science, Computer Engineering, Information Technology, Telecommunication or Computer related field
At least 1 year experience in related field
Good command of English
Flexible and having good attitude
Excellent problem-solving skills and attention to detail