Job DescriptionsJOB SUMMARY:
TE's HR Services teams provide direct support to employees, other HR groups and management as part of a centralized function to handle a variety of HR-related transactions. They receive and respond to requests concerning HR policies/programs, appropriately routes requests from employees to others for additional information and may respond to practices inquiries via online resources and/or telephone. The team also processes various paper and electronic forms related to documenting HR activities such as new-hire onboarding, change-of-status, benefits, termination of employment, etc.
JOB RESPONSIBILITIES:
- Ensure quality resolution of employee and manager on HR related enquiries raised through our online ticketing system in a timely manner.
- Work with external vendor on insurance & other employee benefits.
- Assist employees with time & attendance enquiries.
- Sharing monthly analytical reports with Finance, payroll & HR solutions partners.
- Create appropriate documentation to support query resolution including official HR letter, updating forms and templates etc.
- Utilize our online knowledge base, subject matter experts and liaison with other departments to provide accurate resolution to employee queries.
Ensure high level of accuracy in maintaining employee records in HR Systems.
- Maintain confidentiality of employee data.
- Ensure appropriate escalations to get quick resolution.
- Identifying process improvement opportunities to enhance service delivery.
- Ensuring compliance with all relevant quality and legislative policies, procedures and controls.
Contactsฝ่ายทรัพยากรบุคคล
บริษัท ทีอี คอนเน็คทิวิตี้ แมนูแฟคเจอริ่ง (ไทยแลนด์) จำกัด / TE Connectivity Manufacturing (Thailand) Co., Ltd.
837 ม.9 นิคมอุตสาหกรรมเกตเวย์ซิตี้
Hua Samrong Plaeng Yao Chachoengsao 24190