WUS Printed Circuit (Thailand) Co.,Ltd.

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Dec 26, 2024

Customer Quality Engineer

สถานที่ปฏิบัติงาน

Rojana Industrial Park Phra Nakhon Si Ayutthaya

เงินเดือน

20,000 - 30,000 THB

อัตรา

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Job Descriptions

1. Provide timely solutions for customer quality issues in accordance with the company's quality management requirements and KPI operation requirements; 2. Review and translate customer specifications to identify gap projects,raise EQ to customers for confirmation and track customer responses, and finally summarize them for internal standardization requirements; 3. In response to customer quality complaints, take the lead in promoting improvements within the factory and responding to 8D reports, regularly verifying the effectiveness and implementation of improvement measures; 4. Lead customer audits and drive internal improvements for missing items until closure; 5. Lead customer quality communication meetings and track the implementation of meeting minutes; 6. Establish internal and external quality data monitoring for key customer focused projects, regularly organize analysis and review of non-conforming products, and collaborate with team members to develop corrective and preventive measures. In addition, regularly summarize customer quality performance, promote the establishment of internal special improvement measures to address customer quality shortcomings, and ensure that customer quality KPI targets are achieved.

Qualifications

Bachelor's degree of Engineering or relate field.
Good command of English.
Good knowledge of 8D report, Statistical Process Control, QC 7 tools, Quality Inspection.
Service mind, Good attitude, Positive thinking with the ability to work as a team.
PCB background, 3 years of PCB experience or PCB customer service experience is preferred