Job DescriptionsOverview
Ecommerce specialist reports into Supervisor with primary function to develop and manage E-commerce store and marketplaces.
Essential Functions
-Sales management : strive to hit online sales, strive to improve E-marketplace and Social Media performance. Advertisement, Traffic, conversion, and customer service online
-Online marketing : execute campaigns and content to drive traffic, work closely with marketing team to drive social media.
-Merchandising : manage product catalogue, images, product content, pricing, and inventory
-Order management : ensure fulfilment from orders to delivery and post sales management.
-Customer Service : Provide excellent customer service to our customers.
-Promotions : Following promotion plan and creating online promotional aim to hit sales target and communicate internally with team to execute online specific promotional calendar.
-Reporting : monitor and analyses daily/weekly sales.
-Industry trends : keep abreast of industry trends and work with relevant internal departments and business partners to improve customer journey.
-Web management : Shopee, Lazada, Tiktok and Amazon