Job DescriptionsMaintain a good to expert understanding of the Matrix® WMS capabilities (especially WMS Core+) in able to support with advice and guidance on the WMS products.
Engage heavily with WMS Expert and key-users communities and team leaders in the sites in order to understand their environment and work with them on using the WMS products correctly and obtaining feedback for potential WMS product enhancements
Support projects and is capable to consult on set-up of Matrix® WMS (Clustering, put away rules, pack configuration, routing, zoning, data loads)
Support Projects by controlling test & train activity as per project plan. Provide advice and conduct test & train review to ensure efficiency of test script and training method.
Support Post live activity by conducting transaction audit. Provide audit report, feedback and advice to sites for correct use, risk and issue from wrong transaction.
Executing targeted improvement projects and validated enhancements (large and small) together with local key users, contract managers and operational teams for existing customers
Conduct Site Reviews (Functional Assessment) to validate the correct use of WMS (Core+) in the operations and to identify and advise operation on (new) features that can be implemented to add further value for operations and customers.