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บริษัท จัมโบ้ ไลฟ์ เทคโนโลยี จำกัด

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Jan 10, 2025

Software Tester

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Khlong Toei, Bangkok

salary iconเงินเดือน
salary icon27,000 - 55,000 THB
number of positions iconอัตรา
number of positions icon3
hybrid work iconHybrid Work
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Job Descriptions
Role and Responsibilities The Technical Support Engineer serves as a technical expert providing support to customers, troubleshooting technical issues, and offering consultancy on the company’s products and solutions. Additionally, this role involves system testing to ensure that products meet customer requirements effectively. Key Responsibilities 1. Technical Support to Customers - Provide technical consultation and resolve issues related to the company’s products. - Assist customers with the installation and customization of products to meet their specific needs. 2. Analyze and Understand Customer Requirements - Study and evaluate the unique requirements of customers. - Recommend suitable solutions and suggest product modifications to align with customer needs. 3. Product Training and Presentation - Conduct training sessions for customers on product usage. - Present products at trade shows, conferences, and other events. 4. Internal Coordination - Collaborate with Research and Development (R&D), Marketing, and Sales teams. - Relay customer feedback and suggestions to aid in product development. 5. System Testing and Product Evaluation - Inspect and assess the performance of products in real-world environments. - Conduct system testing to ensure products function correctly and efficiently. - Report test results and propose improvements as necessary.
Qualifications
  1. Education: Bachelor’s degree in Engineering, Information Technology
  2. Experience: At least 2-3 years of relevant work experience in technical support or a related role.
  3. Technical Knowledge: Strong understanding of the technical aspects of the company’s products, with the ability to troubleshoot effectively.
  4. Communication Skills: Excellent communication skills, capable of explaining technical information clearly and concisely.
  5. Problem-Solving Skills: Ability to analyze and resolve issues efficiently.
  6. Proficiency in English and Chinese is highly desirable and considered a significant advantage.
  7. Presentation and Training Skills: Strong skills in presenting and conducting training sessions.
  8. Industry Knowledge: Understanding of the related market and industry.
  9. System Testing Experience: Experience in system testing or quality control is a plus.
BenefitsSee all Benefits.
How to apply
สมัครผ่านอีเมล์ kwang.rakchanok@jambolive.tv
Contacts
Jambolive HR
บริษัท จัมโบ้ ไลฟ์ เทคโนโลยี จำกัด
S-Metro Building, 725 ถ. สุขุมวิท
Khlong Toei Khlong Toei Bangkok 10110
Tel. : 02-459-0288
Email : jblte_02@trustmail.jobthai.com (Email for job application & inquiry)
Website : https://th.jambolive.tv/
Location
Khlong Toei Khlong Toei Bangkok
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