JobThai
Jan 9, 2025

Operation Manager

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Huai Khwang, Bangkok

salary iconเงินเดือน
salary icon45,000 - 50,000 THB
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number of positions icon1
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สมัครงาน
Job Descriptions
Lead, participate and support projects and initiatives including transforming existing communication channels. re-engineering and process improvement opportunities. Exceptional thought leadership, growth mindset and analytics skill to create strategic direction for guidelines/ policies. Clear and strong governance with agile mindset whilst compliance of SOPs, company and regulatory Leading regular operational performance review meetings with business to feedback on performance and discuss continuous improvement opportunities.
Qualifications
  1. Minimum six (6) years of work experience in contact center industry, eCommerce will be added advantage.
  2. Minimum three (3) years of managerial experience in customer operations environment (incl. team building and mentoring), experience with outsourced team is a plus.
  3. Tech-savvy - good understanding of how systems work, and information exchange and structure
  4. Track record of collaborations and get result cross-team in a complex working environment.
  5. Demonstrated success adjusting operations to business changes.
  6. Able to balance operational optimization needs and long-term strategic thinking.
  7. Strong analytical skills with excellent writen and verbal communication skills in English are required for this position
  8. Ability to succeed in a fast-paced, innovative, and rapidly evolving industry and organization.
  9. Able to deliver under pressure, entrepreneurial and results driven.
  10. Strong Microsoft Office skills (Excel and PPT)
  11. Native and English C1 Language
How to apply
- สมัครทาง Email - สมัครผ่าน JobThai
Contacts
เจ้าหน้าที่ฝ่ายบุคคล
บริษัท ดิจิเซิร์ฟ คอร์ปอเรชั่น จำกัด
136/5 ถนนพระยาสุเรนทร์
Bang Chan Khlong Sam Wa Bangkok 10510
Tel. : 02-026-6323
Email : digiservecorp_76@trustmail.jobthai.com (Email for job application & inquiry)
Location
Huai Khwang Huai Khwang Bangkok
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