Jan 7, 2025
Customer Service Assistant Manager (Logistics)
สถานที่ปฏิบัติงาน
BTS Asok
MRT Sukhumvit
เงินเดือน50,000 - 80,000 THB
อัตรา4 สมัครงาน
Job Descriptions
- Oversee and manage daily activities within export cargo operations such as FCL, LCL, the buyer consolidation business and air shipment, ensuring smooth operations and adherence to company standards.
- Collaborate and coordinate effectively with shipper, carriers, overseas teams, and overseas buyers to align processes, resolve issues, and maintain consistent service quality.
- Manage and monitor the team to perform the tasks,
- Timely update shipment status to meet customer's SOP&KIPs, ensuring smooth operation.
- Reduce any possibility that can cause operation failure in the team.
- Navigate and handle challenging situations and environments with efficiency, ensuring minimal disruption to operations.
- Utilize specialized software tools, including pivot tables, to analyze data, generate reports, and support decision-making processes.
- Embrace and manage hybrid working models, including balancing remote work and in-office responsibilities to maintain productivity and team cohesion.
- Support, report & leading the team, providing guidance, and mentoring junior staff members to enhance performance.
Qualifications
- Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field.
- At least 5 years of experience in Customer Service or related fields in 3PL logistics.
- At least 3 years of experience in a supervisor position level in the area of Customer Service or Logistics field.
- Proficiency in English, with strong reading, writing, and verbal communication skills.
- Willingness to travel and work overseas with the team
- Knowledge of specialized computer programs, including pivot tables.
- Preferred candidates who familiar with Sea Freight Operation.
How to apply
-สมัครผ่าน JobThai
-สมัครผ่าน Email
Contacts
Khun Supakorn (New)
WKR Recruitment Co., Ltd.
Tel. : 063-462-3587
Email : wkrr_25@trustmail.jobthai.com (Email for job application & inquiry)
Website : https://www.wkr.co.th/
Location
Khlong Toei Nuea Vadhana Bangkok
Application Methods
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