Jan 8, 2025
Telesales Manager
สถานที่ปฏิบัติงาน
BTS Asok
MRT Sukhumvit
เงินเดือนNegotiable
อัตรา1 สมัครงาน
Job Descriptions
Sales operations
● Lead and manage a team of telesales agents and lead screening agents to achieve daily, weekly, and monthly targets.
● Develop and implement telesales strategies to maximize revenue and sales conversions on digital partnership product and classified products
● Monitor team performance, providing coaching, feedback, and support to ensure sales goals are met or exceeded.
● Analyze related data like ads performance, sales scripts, sales operation process and prepare regular reports for senior management, offering insights and recommendations for improvement.
● Collaborate with marketing and product teams to align telesales efforts with promotional activities and campaigns.
● Develop training programs to enhance the team’s skills in customer communication, negotiation, and sales techniques.
● Handle escalated customer issues and ensure high customer satisfaction levels.
● Maintain and update telesales scripts and ensure all team members adhere to them.
Business strategies
● Define the category strategies and set performance targets, with a focus on a few key strategic categories at first.
● Be responsible for defining and maintaining the overall category tree of the Kaideemarketplace, Property including relevant attributes and filters to provide the best experience for our buyers and sellers with the aim of developing an understanding of how category traffic and engagement in one part of the marketplace and property can lead to the growth of another
● Work with product teams across squads to ensure that the needs of the category are being addressed in future roadmaps
Qualifications
- A Bachelor's Degree in a relevant discipline.
- Proven experience as a Telesales Manager or in a similar sales leadership role or possess 5 - 7 years of working experience in commercial business, marketing or data analytics.
- A proven analytical ability to use data to draw actionable insights and turn them into a coherent strategy
- Working experience in the e-commerce/marketplace/classifieds industry is a plus.
- Strong knowledge of sales performance metrics and CRM software.
- Excellent leadership, communication, and motivational skills.
- Ability to analyze data and trends, and make informed decisions to improve sales performance.
- Having an experience in Automotive, Property, Marketplace and finance services is a plus
BenefitsSee all Benefits.
How to apply
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Contacts
ฝ่ายทรัพยากรบุคคล
บริษัท คาร์โร (ประเทศไทย) จำกัด
สำนักงานใหญ่ เลขที่ 191/22-25 อาคารซีทีไอ ทาวเวอร์ ชั้น 26 ถนนรัชดาภิเษก
Khlong Toei Khlong Toei Bangkok 10110
Tel. : 065-205-1433
Email : carro.co_92@trustmail.jobthai.com (Email for job application & inquiry)
Website : https://th.carro.co/
Location
Khlong Toei Khlong Toei Bangkok
Directions
MRT สถานีสุขุมวิท ทางออกที่ 2
BTS สถานีอโศก ทางออกที่ 3-4 (Exchange tower)
เดินย้อนมาทางสวนเบญจกิตติ ประมาณ 500 เมตร
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