Jan 13, 2025

Customer Service Executive

สถานที่ปฏิบัติงาน

Si Racha, Chon Buri

เงินเดือน

Negotiable

อัตรา

ไม่ระบุ

รับเฉพาะใบสมัครภาษาอังกฤษเท่านั้น

สมัครงาน

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Job Descriptions

CORE RESPONSIBILITIES - Responsible for shipment both import, export and coordinate with external and internal party until shipment complete as per customer requested - Be the primary point of contact for the Customers and internal FLS offices - Actively build strong relationships with customers and gain knowledge of their business needs - Ensure smooth execution of the end-to-end process, by working closely with the customer and internal stakeholders - Proactively track shipments and notify customers of changes/deviations from the plan, post discussion with sales owner, communicate solutions or mitigating plans for the shipment - Own of all customer issues and engage relevant stakeholders as needed - Manage / improve day to day process interaction with customers by leveraging detailed customer knowledge -Monitor booking trends and follow up with customers to maximize volume performance and superior service delivery - Be fully responsible for customer satisfaction - Ensure timely and accurate submission of all relevant documents - Check import, export documentation and payment receipt - Ensure collection of all outstanding debts before release shipment - Actively drive continuous improvement opportunities both in relation to customers and internal / external stakeholders - Identify, measure, and maintain key performance indicators - Perform other duties as assigned by Manager We give special consideration to applicants who apply directly through BambooHR. Don't miss your chance to stand out! 👉 Apply here: https://flsgroup.bamboohr.com/careers/44

Qualifications

Bachelor’s degree in Business, Logistics, Supply Chain Management, or other related fields
Minimum 3 years’ experience in Customer Service riles in Logistics Industry
Proficient in both written and spoken English
Proficiency with the Microsoft Office suite (Excel, Word, Outlook, and PowerPoint)
Strong communication, negotiation, and interpersonal skills, with the ability to build rapport and trust with clients
Solid understanding of transportation and logistics concepts, including modes of transportation, routing, and regulatory requirements
Ability to work independently and as part of a team in a fast-paced environment
Strong problem-solving and decision-making abilities

BenefitsSee all Benefits.

How to apply

- ส่งประวัติการทำงานมาที่ E-mail

Contacts

คุณณภัทร อัคคะเดชอนันต์,คุณนิโลบล จารุมาลัย

บริษัท เอฟแอลเอส1993 (ไทยแลนด์) จำกัด

53 หมู่ 9 อาคารทะเลทองทาวเวอร์ ชั้น 14 ห้อง 1406 ถนนสุขุมวิท

Thung Sukhla Si Racha Chon Buri 20230

Tel. : 038-494-144 ต่อ 5005, 5004

Email : fls-group_33@trustmail.jobthai.com (Email for job application & inquiry)

Location

Thung Sukhla Si Racha Chon Buri

Application Methods

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Customer Service Executive

Si Racha, Chon Buri

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