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Darbond Technology (Thailand) co,, ltd.

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Jan 20, 2025

Customer Serivce Excecutive

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Lat Krabang, Bangkok

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salary icon25,000 - 35,000 THB
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number of positions icon1
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Job Descriptions
Key Responsibilities: •Process sales orders, customer billing and delivery documents, credit/debit memo, manage order receipts and prepare sales reports. •Support customer sample requests, Process sample order, Purchase order with oversea manufacturing source. •Manage transport/shipment planning to ensure accuracy and on-time delivery to customers •Handle customer complaints by coordinating with relevant stakeholders in order to seek for appropriate solutions and alternatives within the time limits; follow up to ensure resolution •Build sustainable relationships and customer trust through interactive and professional communications either by phone calls or emails •Be a primary liaison for customers and relevant stakeholders in regarding to order and delivery inquiries •Share best practices and interacting with counterparts across the region and globally •Performs other duties, tasks and responsibilities as assigned or required
Qualifications
  1. Bachelor’s degree in Business Administrative, Logistic or related field
  2. At least 3 years experiences in import/export, customer service field, Logistics industry or chemical industry is preferred
  3. Knowledge in trade privileges e.g. BOI, free-zone, etc, is a plus
  4. Knowledge of Office software, specifically in order to delivery process
  5. Good command of spoken and written communication skills in Thai, English and/or Mandarin Chinese is a plus
  6. Customer orientation with good service-minded attitude, ability to remain professional and courteous with customers at all times
  7. Ability to coordinate across functions and locations to ensure successful outcomes
  8. Self-motivated with high sense of urgency, resourcefulness and adaptability
  9. Effective time management skills including sequencing of own works with effective resource management
BenefitsSee all Benefits.
How to apply
- ส่งเรซูมเม่มาทาง email - Apply Now
Contacts
คุณวิริยา
Darbond Technology (Thailand) co,, ltd.
เลขที่ 33 ชั้น3 ถนนมอเตอร์เวย์
Thap Yao Lat Krabang Bangkok 10520
Tel. : 081-869-0053
Email : darb_01@trustmail.jobthai.com (Email for job application & inquiry)
Website : http://www.darbond.com/en/
Location
email: viriya.kang@darbond.com
Thap Yao Lat Krabang Bangkok
Directions
https://maps.app.goo.gl/RQ1ccLxksJ8dPehh6
Application Methods
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