THIRTY ONE BUSINESS SOLUTIONS CO., LTD.

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Urgently Required

Apr 30, 2025

Customer Service

Location

BTS Krung Thon Buri, Wongwian Yai

Salary

20,000 - 30,000 THB

Vacancies

5 อัตรา

English applications only.

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Job Descriptions

Thirty One Business Solutions Co., Ltd. is Hiring Position : English Customer Service Salary : 20,000 – 30,000 THB (depending on qualifications) Location : Ergo Tower, BTS Krung Thonburi (Exit 2) Working Hours Employees work on a rotational monthly schedule of 4 working days followed by 2 days off. (On average, employees work approximately 20 to 21 days per month.) Job Summary We are seeking highly motivated individuals to join our international customer service team. In this role, you will communicate with customers entirely through live chat, providing real-time support without handling phone calls or face-to-face meetings. Full training will be provided to help you succeed in a supportive, fast-paced, and dynamic work environment. Key Responsibilities * Respond promptly to customer inquiries through online platforms * Provide information, quotations, and recommendations based on customer needs * Verify and cross-check customer-provided information for accuracy * Coordinate internally with relevant departments to resolve issues * Provide feedback and updates to customers throughout the service process * Record and maintain customer order history and service interactions in the system * All tasks are performed via computer systems only Employee Benefits * Full social security coverage * Year-end bonus * Coffee, tea, and drinks corner available in the office * Birthday gifts provided regularly, with options to convert birthday points into redeemable items such as electronics, BTS cards, and other personal wish-list items * Employee reward points system available throughout the year * Young, dynamic, and English-speaking work environment * Friendly management and teammates who value open communication and positive collaboration

Qualifications