Apr 2, 2025

วิศวกรคุณภาพอาวุโสด้านลูกค้า (Senior Customer Quality Engineer)

Location

Amata City Chonburi Industrial Estate Chon Buri

Salary

Based on company’s structure

Vacancies

Apply

Favorite

Job Descriptions

Purpose of the job: ► Customer Quality Senior Engineer takes responsibility for apply customer requirement into manufacturing (material, in process, and finish good). He/she needs to take care every issues including follow up and update. He/she must have technical and statistical knowledge to analyze trouble shooting and eradicate final. He/she will be able to implement quality management system followed by ISO 9001, ISO13485 . Responsibilities also include working with respective sections, creating awareness of quality of products in order to maintain and improve according to customer requirement. Cooperation with internal team as Production , Engineer , Sale and Supply chain team. Main tasks: ► Be channel with customer about quality issue and any quality relate request. ► Respond for customer complain handling, NG return / replacement, prepare customer 8D report submit to customer within due date. ► Lead meeting with internal team about customer quality issue, summarize MoM and follow up until complete all action. ► Analyze any quality issue by proper QC tool to find out root cause and action taken. Implement effective action ► Respond for customer visit / audit regarding quality issue, QMS and new product qualification. ► Meeting with customer both on-site and on-line in English or Thai language. ► Respond for internal quality control and OQA, create internal specification from customer drawing and customer requirement. ► Respond for PPAP or FA package for new product, cooperate with internal team to complete and submit to customer within due date. ► Final authorize to confirm NPI product quality and release shipment. ► Respond for nonconforming material, WIP, FG and FG return from customer ► Support internal audit activity to achieve ISO standard (ISO90001 / ISO13485). ► Control and minimize quality lost cost.

Qualifications

Minimum 3 year experience in Quality Assurance.
Minimum 3 year experience in Production or Process.
Understand drawing reading , Process capability (Minitab program is advantage) QC Tool , 8D Report , Control Plan , FMEA and problem solving skill.
Understand and be able to use Quality Management System ISO 9001 ,Quality standard for medical device ISO13485 (will be advantage).
Be able to be lead auditee for quality system from customer
Self-disciplined, human relations skill Independent, Exhaustive and self-confident
Possess enthusiastic and creative skill and Reasonable accommodation
Be able to work under pressure and multi-skill working in the same time
Good command in English all listening, speaking, reading and writing, TOEIC score 500 up (for CQE take care foreign customer)