Jan 30, 2025
Agent Key Account Management
สถานที่ปฏิบัติงาน
MRT Phetchaburi
ARL Makkasan
เงินเดือนBased on company’s structure
อัตรา3
สัมภาษณ์งานออนไลน์ สมัครงาน
Job Descriptions
1. Online lead sourcing via online search or partners referral program to find potential expansion partners according to the requirement.
2. Pitch, onboard, and train new expansion partners on a monthly basis.
3. Monitor, evaluate and solve issues related to performance KPI (>97% SLA).
4. Day to day solving of operational issues with partners, and monthly processing of payments to partners.
5. Actively coordinate with partners and IC fleet to solve CX cases within 20 hours.
6. Handling dispute lost and claim for partner with recovery team.
Manage backlog (unsuccessful delivery) vol and foresee potential problem due to high vol of backlog.
7. Manage LH management, COD management, Stuck & Lost orders.
8. Monitor and solve incoming partner issues during Sat/ Sun.
Qualifications
- Bachelor's degree request
- Strong negotiation and presentation skills.
- Ability to analyze data
- Basic proficiency in Microsoft office(Excel, Words, Powerpoint)
- Have a good sense of process understanding and workflow optimization.
- Good at communication, negotiation, and problem-solving.
- Work independently and proactively take on new responsibilities where most needed.
- A proactive, fast learner, team player with ability to work in dynamic environments.
How to apply
- สมัครผ่าน JobThai
Contacts
ฝ่ายบุคคล
บริษัท ช้อปปี้ เอ็กซ์เพรส (ประเทศไทย) จำกัด / Shopee Xpress (Thailand) Co., Ltd.
26F, Rasa Two Tower, 1818, New Petchaburi Rd.,
Makkasan Ratchathewi Bangkok 10400
Tel. : 02-017-8399
Email : shopee_624@trustmail.jobthai.com (Email for job application & inquiry)
Website : https://shorturl.at/emzIL, https://bit.ly/3FyyxR2
Location
ตึกรสา 2 ใกล้ MRTเพชรบุรี และ Airport Link มะกะสัน
Makkasan Ratchathewi Bangkok
Application Methods
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งานอื่น ๆ ของบริษัทนี้
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