บริษัท ที.ซี.ซี.เทคโนโลยี จำกัด

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Apr 3, 2025

Service Desk (บางนา)

Location

BTS Sala Daeng

MRT Sam Yan, Si Lom

Salary

Negotiable

Vacancies

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Job Descriptions

Responsibilities -Provide technical support to end users via phone, email, and remote assistance. -Diagnose and resolve hardware, software, and network issues in a timely manner. -Escalate unresolved problems to the appropriate IT teams. -Monitor and track service requests in a ticketing system. -Assist with user account management, password resets, and system access requests. -Support installation and configuration of software and peripheral devices. -Maintain accurate documentation of troubleshooting steps and solutions. Location : Interlink Bangna (Shifts Morning 9.00AM-9.00PM Night 9.00PM-9.00AM) Work 3-4 days per week

Qualifications

Education: Bachelor’s degree in IT, Computer Science, or a related field (preferred).
Experience: 1-2 years in IT support, helpdesk, or technical assistance roles.
Knowledge of network troubleshooting, VPN, and remote desktop tools.
Excellent communication and collaboration skills.
Work in rotational shifts, including nights, weekends, and public holidays.
Location : Interlink Bangna (Shifts Morning 9.00AM-9.00PM Night 9.00PM-9.00AM)