Job DescriptionsJOB SUMMARY FUNCTION:
Provide Technical support to all concerned departments (Operation, Customer Support, Sales, Supply Chain, etc.)
Provide work instructions and routings for the production, based on existing approved manuals or OEM data
Perform all engineering tasks which are required to introduce new capabilities (tools and equipment specification, development of work instructions, bills of materials, etc.
Work with the OEM to get repair concessions as required
Build Technical Data base in ERP system
RESPONSIBILITIES / DUTIES:
▪ Provide work instructions, routings, BOM’s etc. for the production within IFS database, which is derived from OEM manuals or other approved data.
▪ Maintain and update work instructions to ensure they comply with the latest revision of approved data (especially OEM manuals) on a timely basis
▪ Co-ordinate and liaise with the OEM for repair concessions
▪ Ability to work in a team environment
▪ Initiate innovation or process improvements and cost reduction activities to support production for efficiency, turnaround times, quality, environmental, health and safety, etc.
▪ Provide technical assistance / clarification to Technicians for operational issues
▪ Work overtime, also on weekends, as required
▪ Assist with investigations of warranty claims and Non-Conformances, as required
▪ Support sales, customer service and others for technical assistance
▪ Work on projects or new capability development, as required
▪ Perform other duties as assigned
JOB COMPETENCIES:
▪ Decent knowledge of OEM CMM’s and other technical data
▪ Decent understanding of aviation regulations and quality systems
▪ Proficiency in working with the IT systems