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BYD AUTO (THAILAND) CO., LTD.

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Apr 24, 2025

IT Support

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bts iconBTS Asok, Nana
mrt iconMRT Sukhumvit
salary iconSalary
salary iconNegotiable
number of positions iconVacancies
number of positions icon1
english apply iconEnglish applications only.
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Job Descriptions
1.Provide first-level technical support to employees via phone, email, or in-person. 2.Troubleshoot and resolve hardware, software, and network issues. 3.Install, configure, and update software applications and operating systems. 4.Assist in setting up workstations, devices, and IT equipment. 5.Manage user accounts, permissions, and access in various systems. 6.Escalate unresolved issues to higher-level support teams or vendors. 7.Document technical problems, solutions, and processes for knowledge sharing. 8.Provide training or guidance to employees on IT tools and best practices. 9.Monitor IT systems and respond to alerts promptly to ensure smooth operations. 10.Contribute to IT projects, including system upgrades and migrations.
Qualifications
  1. Male/Female
  2. Bachelor's degree (or higher) in Information Technology, Computer Science, or related field
  3. Able to communicate in Thai and English (or Thai and Chinese) proficiently;
  4. 1-3 years of experience in IT support or helpdesk roles.
  5. Experience with ticketing systems and IT service management tools.
  6. Basic understanding of cybersecurity principles is an advantage.
  7. Strong knowledge of Windows/Mac operating systems and common software applications
  8. Familiarity with network concepts (e.g., LAN, WAN, Wi-Fi) and troubleshooting
  9. Strong problem-solving skills and the ability to work under pressure
  10. Good interpersonal and communication skills in English (and other required languages)
  11. Strong ethics, commitment to continuous learning
BenefitsSee all Benefits.
How to apply
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Contacts
Khun Jinatcha
BYD AUTO (THAILAND) CO., LTD.
Email : wangiying_57@trustmail.jobthai.com (Email for job application & inquiry)
Website : https://www.byd.com
Location
Khlong Toei Nuea Vadhana Bangkok
Directions
Traveling By MRT , get off at Sukhumvit Station Exit 2. When going up the escalator, turn left and go up the escalator 2 more times when you come up to the main road. Turn left into Interchange 21 building. In Case Of Traveling By BTS , get off at Asoke Station Exit 6 And walk straight along the sky link. Turn left into Interchange Building.
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