JobThai
Mar 12, 2025

Guest Experience Maker (Spa Reception) สาขา Andaz Pattaya

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Sattahip, Chon Buri

salary iconSalary
salary iconBased on company’s structure
number of positions iconVacancies
number of positions icon1 อัตรา
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Job Descriptions
•Responsible for the setup of daily operations of the spa reception and relaxation areas according to PAÑPURI standards. •Answer telephone and email inquiries in a timely, courteous manner according to PAÑPURI standards. •Make, reconfirm and verify guest reservations on all reservation channels, including phone email, and other reservation/ messaging platforms. •Manage guest reservations through PANPURI and/or hotel reservation systems as necessary, ensuring all required information are complete and updated. •Manage spa reservations to ensure maximum yield and staff/room productivity. •Advise team members of last minute changes or additions to schedule and resolve scheduling situations as needed. •Ensure impeccable cleanliness and hygiene of the reception area, relaxation area, and spa concentrating on front of house area.
Qualifications
  1. High school diploma or equivalent. Hospitality diploma/degree from a recognized hospitality school is preferred.
  2. Minimum 2 years of technical skills and experience in a similar role in luxury hotels, spas or health clubs with proven references.
  3. Technical skills include MS Office – Word, Excel, PowerPoint and Outlook, Spa/hotel reservation system.
  4. Fluent in Thai and English, both spoken and written. Knowledge of Chinese or Japanese a plus.
  5. Excellent customer service and guest relations skills.
  6. Updated with the latest trends in wellness.
  7. Pleasant and positive attitude with a professional and friendly image to guests and colleague.
  8. Treatment skills and therapist training/certification a plus.
How to apply
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Contacts
ฝ่ายทรัพยากรบุคคล
PURI Co., Ltd.
Puri Company Limited 29 Vanissa Building, 20th Floor, Unit C, Tower B, Soi Chidlom, Ploenchit Road,
Lumphini Pathum Wan Bangkok 10330
Email : panpuri14_192@trustmail.jobthai.com (Email for job application & inquiry)
LINE ID: hrpuri
Location
Na Chom Thian Sattahip Chon Buri
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