Job Descriptions-Supports and administers enterprise applications including implementation, installation, configuration, and developing concepts and documentation.
-Provides daily and proactive monitoring, maintenance, and regular updates.
-Tests, troubleshoots, corrects, and uses diagnostic tools and utilities to resolve application problems. Escalates issues to vendors and works with vendors for solutions.
-Answers queries and resolve issues with applications and escalates or closes tickets as necessary.
-Manages security aspects affecting assigned applications and areas including analysis of appropriate log file entries and analyzing appropriate applications.
-Ensures integration between systems, identifies standards, and prioritizes project tasks and other activities to meet stakeholder needs.
-Gathers and analyzes data to help with decisions related to performance, capacity, and fault tolerance.
-Contributes to the maintenance and updating of documentation and procedures.
-Maintains up-to-date technical skills and stays current with developments in application administration.
-May provide functional direction to technical staff.Performs other related duties as assigned.