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Feb 23, 2025

Restaurant Manager (หยุด อังคาร-พุธ)

สถานที่ปฏิบัติงาน

Vadhana, Bangkok

เงินเดือน

60,000 - 80,000 THB

อัตรา

สมัครงาน

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Job Descriptions

1. Guest Experience & Service Excellence • Ensure flawless guest service that aligns with Michelin-star standards, including fine dining etiquette, presentation, and attention to detail. • Handle VIP and Michelin reviewers with discretion, ensuring personalized service. • Manage guest relations, resolve complaints promptly, and collect feedback for continuous improvement. 2. Operations & Quality Control • Supervise daily FOH (Front of House) operations, including dining, reservations, and customer flow. • Maintain restaurant ambiance, ensuring a clean, organized, and high-end environment. • Collaborate with the Head Chef to ensure seamless coordination between kitchen and service teams. • Oversee reservations, including managing waitlists and handling special requests. • Conduct daily pre-shift briefings to align staff on reservations, VIP guests, menu changes, and service priorities. 3. Financial Performance & Cost Control • Monitor restaurant revenue and profitability, including cost control, budgeting, and sales forecasting. • Implement upselling strategies to maximize revenue from food, beverage, and special experiences. • Control inventory, minimize wastage, and optimize supplier relationships. • Ensure adherence to financial KPIs, including labor costs, COGS (Cost of Goods Sold), and operational efficiency. 4. Leadership & Team Management • Lead, motivate, and train FOH staff, ensuring high morale and team synergy. • Establish clear SOPs and ensure compliance with all restaurant policies. 5. Marketing & Brand Positioning • Work with the marketing team to implement promotional events, influencer collaborations, and seasonal campaigns. • Maintain the restaurant’s reputation and online presence, managing online reviews and guest feedback proactively. 6. Compliance & Safety • Ensure all health & safety, hygiene, and labor regulations are strictly followed. • Manage emergency procedures and oversee restaurant security when required.

Qualifications

No gender restrictions, age not exceeding 45 years
5+ years of experience in restaurant management, preferably in Michelin-starred or fine dining establishments.
Strong knowledge of Thai fine dining culture, luxury hospitality, and premium guest service.
Experience with high-end clientele, VIP guests, and international fine dining standards.
Excellent leadership, problem-solving, and conflict-resolution skills.
Financial literacy: ability to analyze P&L reports, manage budgets, and optimize profitability.
Fluent in Thai and English; proficiency in a third language (Mandarin, Japanese, or French) is a plus.
Strong networking skills and ability to foster relationships with influencers, journalists, and the hospitality community.