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Mar 31, 2025

เจ้าหน้าที่การตลาด (Customer Service & Admin)

Location

Phra Nakhon, Bangkok

Salary

Based on experience

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Job Descriptions

Customer Service - Respond to customer services issues in a timely manner - Provide support to customers by answering their questions in a proactive, clear and efficient way - Take ownership of customers' issues and follow problems through to resolution - Coordinate to related departments for solving the issues - Create effective operation procedures, policies, and standards -Maintain accurate records and documents of all customer activities and discussion - Keep accurate records and document customer actions and discussion -Keep a record of customer interaction and details of actions taken Admin - Assist marketing team on documents, or other tasks required - Support other colleagues in case of need and do other office work as assigned - Perform other tasks as assigned by marketing team

Qualifications

Female, Thai Nationality Only
Bachelor's degree in Marketing, Business Administration or related fields.
At least 1 year working experiences related to the management of customers' complaint and inquiries
Multi-tasked, service-minded and able to work well under pressure
Have the ability to manage customers feeling
Service minded, Analytical and Planning Skill
Good command in Microsoft Office