TD Tawandang (ถูก ดี มีมาตรฐาน)

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Mar 3, 2025

IT Technician Manager

สถานที่ปฏิบัติงาน

Bang Rak, Bangkok

เงินเดือน

Negotiable

อัตรา

1 อัตรา

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สมัครงาน

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Job Descriptions

Key Responsibilities - Manage team that work in different places (HQ, BW, and KK) - Efficiency Managing and planning on the IT devices inventory in each DC for 1.Opening new stores 2.Send to repair at stores 3.Send to onsite services team - Monitor and create monthly report on the sending devices to open new stores, repair at store, send to onsite service team. - Conduct the testing for new or change model devices that plan to use at store with developer team - Coordinate with sourcing and procurement team to issue the PR for devices and licenses - Monitor the repair and claim activities with vendors - Monitor and conduct the process of writing off broken or unable to use hardware from closed store - Monitor and grading hardware vendors (i.e. HW failure exceeds the committed percentage)

Qualifications

Strong understanding of IT devices: This includes hardware (POS, Printers, Small size server, CCTVs), and network components (SMB switches).
Operating systems knowledge: Has ability in administering and troubleshooting common operating systems like Android, Windows Server, Linux (various distributions). Understanding in software that use for retail shop: i.e. Remote, EMM, CCTV monitoring software, E-Mail, and Microsoft Suite
Network fundamentals: Solid grasp of networking concepts (TCP/IP, DNS, DHCP), network security practices, and experience with network monitoring tools.
Troubleshooting and problem-solving: Ability to diagnose and resolve technical issues efficiently and effectively, often under pressure.
Scripting or automation skills: Basic scripting knowledge (PowerShell, Bash) to automate repetitive tasks and improve efficiency.
Technical Analytic skills: SQL Command in query the technical report including the monthly hardware and software usage (inventory report)
Backup and disaster recovery: Understanding backup procedures, data recovery methods, and disaster recovery planning.
Security awareness: Knowledge of IT security best practices, including user access controls, data protection, and threat mitigation.