NTT (Thailand) Limited

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Mar 3, 2025

IT Service Desk

สถานที่ปฏิบัติงาน

Bang Na, Bangkok

เงินเดือน

Based on company’s structure

อัตรา

รับเฉพาะใบสมัครภาษาอังกฤษเท่านั้น

สัมภาษณ์งานออนไลน์

สมัครงาน

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Job Descriptions

Responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational through proactively identifying, investigating, and resolving technical incidents and problems and restoring service to clients by managing incidents to resolution. •Monitors client infrastructure and solutions. •Identifies problems and errors prior to or when they occur. •Routinely identifies common incidents and opportunities for avoidance as well as general opportunities for incident reduction. •Investigates first line incidents assigned and identifies the root cause of incidents and problems. •Fulfils approved requests following agreed procedures. •Provides telephonic or chat support to clients when required. •Executes approved maintenance activities including patching and configuration changes. •Follows the required handover procedures for shift changes to ensure service continuity. •Reports and escalates incidents where necessary.

Qualifications

Bachelor’s degree or equivalent in Computer Science, Computer Engineering, IT or related field
Basic knowledge of Network & Data Center
Able to work shift
Service Mind and Problem-Solving

BenefitsSee all Benefits.

How to apply

- สมัครผ่าน JobThai - ส่ง Resume มาที่ E-mail

Contacts

Human resource (HR)

NTT (Thailand) Limited

199 อาคารคอลัมภ์ทาวเวอร์ ชั้น 16 ถนนรัชดาภิเษก

Khlong Toei Khlong Toei Bangkok 10110

Tel. : 02-625-0999

Email : nttsolutions_204@trustmail.jobthai.com (Email for job application & inquiry)

Website : https://hello.global.ntt/

Location