CareerLink Recruitment (Thailand) Co., Ltd.

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Mar 12, 2025

Network Change Management (Team Leader) T03813

สถานที่ปฏิบัติงาน

Pathum Wan, Bangkok

เงินเดือน

Not over 65,000 THB (depends on experience)

อัตรา

สมัครงาน

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Job Descriptions

- Manage 5 staffs who support our IT Operation support service including consult, coaching and support training efforts - Support change management at the Operation level and Services level - Apply a structured methodology, dispatch to suitable engineer and lead change management activities - Create WP/actionable deliverables for the core change management plans and complete change management assessments - Identify, analyze and prepare risk mitigation tactics - Support communication efforts and Assess the change impact - Define and measure success metrics and monitor change progress, track and report issues to upper level

Qualifications

Thai Nationality.
Male or Female
Age 30-40 years old
Bachelor’s degree of Computer Engineering, Computer Science, Information Technology, Electrical Engineering, or Telecom Engineering
Experience at least 5 years in managing network support operation team
A solid understanding of how people go through a change and the change process
In-depth understanding of Routing and Switching and communication protocols (mainly TCP/IP), routing protocols
Experience with and knowledge of ITIL, change management principles, methodologies and tools
Strong Technical experience with Cisco L2,L3 switch
Technical experience with Cisco Wireless Controllers and Aruba 7010 Wireless Controllers/ClearPass
Strong Technical experience with Next-Generation Firewall Palo-Alto, Fortinet, Cisco and Checkpoint
Hand-on experience with Load Balance/Fortigate, Proxy and Velcroid/Viptela SD WAN - Good communication in English
Good communication in English language.
Excellent leadership and mentoring skills.
High level problem-solving and communication skills.
Sharp troubleshooting skills
Problem solving and root-cause identification skills and must be a team player and able to work collaboratively with others