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PRTR Recruitment Company Limited
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Apr 3, 2025

Application Support Engineer/IT Support

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Bang Rak, Bangkok

salary iconSalary
salary icon20,000 - 30,000 THB
number of positions iconVacancies
number of positions icon2
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Job Descriptions
PRIMARY ROLE AND RESPONSIBILITIES - Gain and Maintain knowledge of assigned customer’s technical and business environment. - Document and verify reported problems. Troubleshoot and resolves utilizing all available tools, resources and documentation. Engage additional resources when necessary. - Provide effective and consistent communication to management, peers and account team in support of customer. - Take ownership for front line and support to customers. - Working knowledge of main company product and strategy. QUALIFICATION: SPECIALIZED KNOWLEDGE AND SKILLS - Male or Female with Bachelor’s degree in Engineering / Bachelor's degree in Computer Science or related fields. - Age not over 25 years old. - Able to work in Bangkok and upcountry. - Understanding of PCs, Network, OS platforms, database, telephony, software applications and ACDs - Demonstrated ability to learn complex software tools quickly. - Strong customer service and teamwork skills. Professional demeanor to maintain and enhance customer relationships. - Ability to use professional concepts and company politics and procedures to solve a variety of problem and contribute to the fulfillment of project and organizational objectives. - Ability to provide solution to problem of moderate scope where analysis of situation or data requires a review of identifiable factors. - Ability to communicate with English language.
Qualifications
  1. Bachelor’s degree in Engineering / Bachelor's degree in Computer Science or related fields.
  2. Able to work in Bangkok and upcountry.
  3. 0-2 years experience in IT Support/ Application Support (1st Tier Support)
  4. Basic Skill of Software Tester
  5. Understanding of PCs, Network, OS platforms, database,
How to apply
- สมัครผ่าน Email - สมัครผ่าน JobThai
Contacts
Chuleeporn Phuphuech
PRTR Recruitment Company Limited
Tel. : 063-081-1424
Email : prtr_05_22@trustmail.jobthai.com (Email for job application & inquiry)
Location
Si Lom Bang Rak Bangkok
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