บริษัท บิวเทรี่ยม จำกัด (BEAUTRIUM)

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Apr 3, 2025

IT Support

Location

BTS National Stadium, Ratchathewi, Siam

Salary

Based on company’s structure

Vacancies

Not specified

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Job Descriptions

Responsibilities: • Basic troubleshoot system and network problems, diagnosing and solving hardware / software faults or IT-related issues that may arise in the store and office. • Install, configure and maintain computer hardware/ operating systems / Network and applications. • Evaluate hardware and software requirements for the organization and recommend appropriate pc & laptop specification or models. • Provide support, including procedural documentation and relevant reports. • Follow diagrams and written instructions to repair a fault or set up a system. • Support the roll-out of new applications at Head office and Store. • Remote support to help set up systems or resolve IT issues. • Work continuously on a task until completion (or referral to third parties, if appropriate). • Prioritize and manage many open cases at one time. • Rapidly establish a good working relationship with team and other professionals, such as 3rd party. • Test and evaluate new technology. • Maintain an accurate inventory of all IT assets, including computers, printers, scanners, and other equipment. • Collaborate with store management to plan and execute IT setup for new store locations. • Help to coordinate and setup to new/renovate store with sub-contractor. • Monitor store incident with IT Team.

Qualifications

Bachelor’s degree in information technology, Computer Science, or a related field.
Minimum of 1-3 years of experience in IT support.
Strong knowledge of computer hardware, operating systems, and software applications.
Excellent problem-solving skills and the ability to work under pressure.
Excellent listening and questioning skills, combined with the ability to interact confidently with our staff to establish what the problem is and explain the solution.
Ability to prioritize workload.
Able to travel for work in upcountry.