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บริษัท ซี.เจ.เอ็กซ์เพรส กรุ๊ป จำกัด (C.J. Express Group Co., Ltd.)

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Apr 7, 2025

เจ้าหน้าที่ Inventory Management

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Job Descriptions
• Ticket Management: Receive, review, categorize, prioritize, and route tickets to appropriate teams. Monitor ticket statuses and ensure timely resolution. • Reporting: Maintain real-time updates in the ticket system and generate reports on ticket volume, resolution times, and recurring issues. • Coordination: Serve as the liaison between business units and internal teams, providing updates and escalating critical issues as needed. • Process Improvement: Analyze ticket data for trends, assist in developing corrective actions, and update standard operating procedures. • Administrative Support: Document all ticket activities and support additional administrative tasks.
Qualifications
  1. Bachelor’s degree in a related field.
  2. Proven experience in administration, customer service, or ticket management
  3. Proficient with ticketing systems and Microsoft Office.
  4. Excellent verbal and written communication, organizational, and problem-solving skills.
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บริษัท ซี.เจ.เอ็กซ์เพรส กรุ๊ป จำกัด (C.J. Express Group Co., Ltd.)
อาคาร 393 เลขที่ 393 ชั้น 2, 4 เเละ 5 ถนนสีลม
Si Lom Bang Rak Bangkok 10500
Tel. : 02-235-3146-9 ต่อ 127, 601
Email : cjexpress_hr_472@trustmail.jobthai.com (Email for job application & inquiry)
Website : https://www.cjexpress.co.th
Location
Si Lom Bang Rak Bangkok
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