ASCGroup

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Apr 2, 2025

IT Operation and Maintenance Onsite100 -AOS

Location

Pak Kret, Nonthaburi

Salary

40,000 - 50,000 THB

Vacancies

Online Interview

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Job Descriptions

1.According to customer requirements, we will perform 7*24, 5*8 IDC room duty 2.Respond to incidents and execute work orders, including ad hoc work, in accordance with service SLA requirements 3.Familiar with the IDC computer room environment and monitoring system, able to discover and identify risks through inspections, and can quickly and accurately handle emergency events according to the EOP process, complete event data recording and preliminary event report output. 4.Familiar with the work order system, master the SOP standard operating procedures and strictly implement them, and can independently complete low-risk work order operations to ensure zero error operations and SLA compliance rate 5.Familiar with different types of equipment such as IDC room switches, servers, cables, and their installation, racking, deployment, and maintenance specifications. Able to complete site surveys, on-site work, sporadic construction, and problem feedback as required 6.Complete other related work included in the "Service Contract", "Outsourcing Requirements Specification" and the attachments

Qualifications

Have basic knowledge of computer room management 3+ years
Skills required : Microsoft , Office , IT equipment basics / Work order processing capability, event management capability, and environmental inspection
Industry Experience : Have basic knowledge of computer room management 3+ years
Years of working experience : 1 year of work experience 3+ years
Skills required : Microsoft , Office , IT equipment basics / Work order processing capability, event management capability, and environmental inspection
Communication skills : Clear and logical expression, polite listening
Collaboration : Team spirit, mutual complementation and assistance
Management capabilities : Self-discipline
Foreign language skills : Local language + English, or local language + Chinese