บริษัท ระวิภา จิวเวลรี่ จำกัด

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Apr 2, 2025

IT Support Officer

Location

Pathum Wan, Bangkok

Salary

Based on company’s structure

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Job Descriptions

Responsibilities: •Administer corporate software systems and ensure their smooth operation. •Deploy and enforce security policies and procedures to safeguard IT infrastructure. •Provide IT support and promptly resolve technical problems reported by users. •Assist with the onboarding of new colleagues, ensuring seamless IT setup. •Suggest and implement improvements in IT procedures, systems, and equipment. •Maintain up-to-date knowledge of IT support, help desk procedures, products, and services. •Manage an issue-tracking system and report on issue resolution SLAs. •Procure, maintain, and administer computers, office equipment, and IT assets. •Install, configure, and maintain computer systems, printers, and peripherals. •Monitor and maintain IT infrastructure, including servers, networks, and security systems. •Assist in managing user accounts, permissions, and system access. •Ensure software updates, patches, and security measures are applied timely. •Support the deployment of new applications and system upgrades. •Document technical issues, resolutions, and user guides. •Provide training and guidance to employees on IT best practices. •Maintain data backup and recovery systems. •Ensure compliance with IT policies and security protocols.

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