Apr 17, 2025

Customer Service

Location

In many provinces

Salary

Based on experience

Vacancies

English applications only.

Work from Home

Online Interview

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Job Descriptions

- Salary can be increased according to the length of work experience and the duration of employment!!. - Respond promptly to inbound and outbound client inquiries, such as deposits and withdrawals via email, phone, or live chat, ensuring smooth account operations and client satisfaction. - Troubleshoot technical issues with forex trading platforms, identify and coordinate complex issues with appropriate teams, and manage client expectations to ensure client’s complaints are solved appropriately. - Support ongoing account needs, such as updating payment details or assisting with trading-related queries, to enhance the client experience. - Recording and organizing client issues and requests to offer actionable insights to management. - Working as part of a team to ensure department KPI’s are met, particularly with regards to response times and client satisfaction levels. If there are candidates with relevant experience in the forex industry, if it is appropriate, we will invite you to become the department head，and there will be further improvement in salary and treatment. web:https://www.beemarkets.com/

Qualifications

Be proficient in English and Thai
Technical ability to manipulate CRM
At least three years of customer service experience
3-5+ years of customer service experience（Including making and receiving phone calls）
It is necessary to have the ability to operate CRM.
Strong interpersonal skills, fluent in local language and English communication.
Always demonstrate a positive and professional image.

How to apply

All candidates are requested to attach their own English resumes.

Contacts

Khun Eva

Beemarkets Limited

RM 1002，10/F EASEY COMM BLDG253-261 HENNESSY RD WAN CHAIHONG KONG, Hong Kong SAR

Tel. : 1160833795

Email : beemak_01@trustmail.jobthai.com (Email for job application & inquiry)

Website : https://www.beemarkets.com/about

Location

In many provinces

Application Methods

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Customer Service

In many provinces

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