Mar 31, 2025

Full Time Back Office Assistant

Location

Ko Samui, Surat Thani

Salary

30,000 - 35,000 THB

Vacancies

English applications only.

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Job Descriptions

Saona Collection is looking for a Full Time Back Office Assistant GOOD SALARY ( progressive salary after 6 months of seniority ) + PAYMENT PROFESSIONAL EXPENSES FEE (gasoline, phone,...) Thai Woman Nationality only. -Overview : The Back Office Assistant will work with the Brand Operations and will be the first point of contact for all customer service calls. Accounting concept is a plus -Benefits Holidays 3 weeks / Year 2 days off a week Saona Clothes Social security -Responsabilities : 1-Respond to customer service requests via phone, email, Messenger, Line 2-Interact professionally with other employees, customers, Bank and Shipping company... 3-Process orders(parcel preparation), transit document issued and provide (Online) delivery status notification. 4-Dispatches information between Shop employees (oral or written messages) 5-Regular data reports and analytics (stock management, sales, accounting)

Qualifications

2 years’ of experience in similar position
Highly organized and able to adapt quickly to changing priorities.
PC skills
Experience using Excel to manipulate data
High level of confidentially and professionalism
Ability to interact in a courteous, helpful and professional manner
Accounting concept is a plus
Ability to fly or visit other Saona Branch (Bangkok, Koh Phangan) occasionally
Drive motorbike is necessary (drive car can be a plus)
Excellent verbal and written communication skills (Thai, English)
Positive, energetic attitude
Detail oriented with the ability to multi-task
Telephone and Interpersonal skills
Ability to work independently as well as collaboratively.
Ability to anticipate and solve problems, act decisively and persist in the face of obstacles.
Respond professionally in situations with difficult employee/staff/customer issues or inquiries