Job Descriptions- Process collection payments and handle collection disputes.
- Manage collection adjustments and respond to customer inquiries.
- Adjust customer balances, including write-offs.
- Prepare and process statements, aging reports, and dunning letters.
- Report on bad debts and manage bad debt provisions.
- Close the receivables accounting period.
- Follow up on missing remittances and prepare refund packages.
- Record all collection activities in the system, ensuring consistency and compliance.
- Support Finance Operations by analyzing financial data, reconciling transactions, and ensuring compliance with internal controls and regulations.