Job Descriptions•Provide end user support such as Windows OS, Microsoft 365, Microsoft Office, User Account management etc.
•Basis troubleshoot system and network problems, diagnosing and solving hardware or software faults.
•Installing and configuring computer hardware, software, systems, networks, printers such as PC, Notebook, Access point, Driver installation etc.
•Dispatch and escalate support ticket to the team.
•Performs miscellaneous job-related duties as assigned.