Technicial Supervisor

Location

Suan Luang, Bangkok

Salary

27,000 - 40,000 THB

Vacancies

1 อัตรา

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Job Descriptions

• Provide technical support/ training to service teams, and BP Vendor regarding vehicle issues, repairs, and maintenance. • Assist in diagnosing vehicle problems and suggest appropriate solutions. • Offer guidance and advice on the use of diagnostic tools, equipment, and service procedures. • Work closely with Technician, Engineers, and Product Specialists to resolve complex technical issues. • Communicate and provide technical guidance to customers effectively • Monitor and ensure the completion of service campaign tasks to meet Lotus's expectations and performance standards • Maintain up-to-date knowledge of automotive systems, service manuals, and diagnostic tools. • Provide feedback to the Manufacturer and engineering teams based on recurring issues or common technical challenges. • Ensure all technical support tasks are performed according to safety regulations and manufacturer standards. • Responsible for sourcing appropriate special tools and ensuring their usage complies with Lotus's standards and guidelines. •Prepare and update technical documentation, including FAQs, troubleshooting guides, and repair manuals. • Provide technical support to relevant departments such as Warranty, Parts, and other departments when requested.

Qualifications

Minimum Diploma in Mechanical Power Technology or related field
At least 3 years of experience in car maintenance and 2 years in EV
Has experience in car maintenance and service with luxury and supercars is a plus
Teamwork, strong interpersonal skills, and positive attitude
Willing to learn new techniques and technologies, as well as can-do attitude