Apr 21, 2025
Operations Manager
LocationKhlong Toei, Bangkok
Salary40,000 - 55,000 THB
Vacancies1
English applications only.
Online Interview Apply
Job Descriptions
The Operations Manager will be responsible for leading and managing the end-to-end operational activities of the Thailand branch. This role demands strong coordination skills with internal teams, shipping lines, agents, and customers to ensure timely execution of shipments, resolution of escalations, and overall process efficiency. The candidate should also act as a strong support to the Sales and Documentation teams while ensuring profitability and compliance.
Key Responsibilities:
- Lead daily operations for the Thailand branch and ensure all functions are running smoothly and efficiently.
- Handle operational escalations and intervene in customer and liner communications to avoid delays or repeated follow-ups.
- Liaise with shipping lines for booking delays, debit notes, and shipment-related issues.
- Coordinate with the Finance team for day-to-day liner payments and assist in prioritizing critical payments.
- Ensure timely manifest filing for shipments ex-Indonesia in coordination with the documentation team, along with release of HBL & MBL.
- Follow up with back-office teams to ensure timely job closure with correct profit reporting.
- Keep track of nomination shipments and ensure prompt and professional replies to agents.
- Support the sales team with operational insights and coordination, acting as a key sales support contact.
- Act as a backup for the operations team during critical periods or staff absence.
- Provide rate quotations to agents for received inquiries and ensure competitive and accurate pricing.
- Coordinate and ensure timely signing of agreements with liners and agents.
Qualifications
- Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field.
- Significant and demonstrable experience in Operations Management within the freight and logistics industry is mandatory.
- Strong understanding and familiarity with Indian culture is essential. This includes business etiquette, communication styles, and cultural nuances relevant to business interactions.
- Proven experience managing logistics operations in Thailand, including knowledge of local transportation networks, customs procedures, and warehousing practices.
- Exceptional analytical, problem-solving, and individual thinking skills with the ability to make sound judgments and implement effective solutions.
- Familiarity with other cultures and a demonstrated ability to work effectively in multicultural teams and with international partners.
- Excellent leadership, communication (both written and verbal), negotiation, and interpersonal skills.
- Strong organizational and time-management abilities with a focus on detail and accuracy.
- Proficiency in relevant logistics software and technology.
- Fluency in English is required; knowledge of Thai or other languages is an advantage.
How to apply
-สมัครผ่าน www.jobthai.com (Click Apply Now)
-Email ตามที่ระบุไว้ด้านล่าง
Contacts
Khun Doungporn Somargsri
RTW Global Logistics (Thailand) Inc.
3656/45 Green Tower, 15th Floor, Rama 4 Road,
Khlong Tan Khlong Toei Bangkok 10110
Tel. : 089-473-7953
Email : rtwhr_03@trustmail.jobthai.com (Email for job application & inquiry)
Website : https://rtwlogistics.net/
Location
Khlong Tan Khlong Toei Bangkok
Application Methods
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