บริษัท มิลลาร์รี่ จำกัด (The Alley Thailand)

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Apr 18, 2025

CRM Manager

Location

BTS Bang Chak

Salary

Negotiable

Vacancies

1 อัตรา

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Job Descriptions

Responsibilities • Developing, implementing and managing retention marketing tactics to deliver increased purchase frequency and value to meet business objectives • Building strong relationships with consumers is essential to develop brand loyalty and increase sales • Collaborating with marketing, IT, operation teams to improve the customer experience • Collecting and analyzing data from retention marketing campaigns and reporting performance insights to recommend improvements • Planning, managing and negotiating multiple digital campaigns with third parties where necessary. • Using CRM systems to manage consumer relationship • Developing marketing campaigns to attract new users • Monitoring competitor campaigns to inform and shape the future strategy and tactics. • Exploring new ways to meet customers’ needs • Creating and executing retention campaigns

Qualifications

Male or female age 35 years old or above.
5+ years of proven experience
Technology skills in CRM software
Strong understanding of consumer behavior and value drivers in retention models.
Analytical and data-driven
Knowledge of customer acquisition and retention strategies