Rentokil Initial (Thailand) Co., Ltd.

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Apr 24, 2025

Branch Operation Manager (ผู้จัดการฝ่ายปฏิบัติการ) ประจำสาขาพัทยา-แหลมฉบัง

Location

Bang Lamung, Chon Buri

Salary

Based on company’s structure

Vacancies

Online Interview

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Job Descriptions

- Build the company branding and reputation - Ensure weekly service efficiency (computer generated) is collated and reported when required - Responsible for re-scheduling service routes for maximum service efficiency results - Manage all routes to ensure completion and work proactively to ensure cover during of sickness and holidays of routes and advise the Business Manager of deficiencies in service - Carry out monthly vehicle report checks, and ensure that all vehicles are regularly maintained and kept in a clean/ roadworthy condition and that drivers are completing their paperwork - Ensure that all service personnel doing the service punctually and refer to quality standard - Arrange and hold service meetings at least bi-monthly to benefit the drivers and service admin team - Keep the Branch Manager informed about any service personnel problems/ difficulties regarding Health and Safety Issues - Carry out visits to premises as part of a quality control check from instruction by the Business Manager and in response to any customer complaint that is service related - Conduct review and appraisal to service personnel at least twice a year - Prepare unit and material forecast on monthly basis - Random weight checks on all service vehicles - Responsible for completeness of branch proof of services in order to support DSO - Ensure branch operational expenses will be under the budget setting and monitor the transaction accuracy - Manage the KPIs of Operation Function e.g. Service Planning, Stage of Service (SOS), Client Retentions, Material Consumable, 2/24, Customers Voice Count etc. - Responsible the company fixed-assets especially the plant equipment - Monitor and Responsible the staff retention for managing day-to-day operation effectively - Other tasks assigned by superior

Qualifications

Any genders Age 30 - 45 years
Bachelor’s Degree or above in Business Administration, Entomology, Pest Management, Agriculture, Economy and/or any related fields
Working experience 5 years or more
Good command of English in spoken and written
Experienced in service industry in the consumer or B2B business environment in a Multi-National Company
Competent User of Microsoft Office software packages especially Excel (Pivot and VLookup Functions), PowerPoint
Familiar in Service Industries either Pest Control, Hygiene or General Services