บริษัท เอ็มเคเอส จิวเวลรี่ อินเตอร์เนชั่นแนล จำกัด

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Apr 28, 2025

Senior IT Support Specialist

Location

Gemopolis Industrial Estate Bangkok

Salary

35,000 - 45,000 THB

Vacancies

1 อัตรา

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Job Descriptions

✅ Job Summary: We are seeking a hands-on, reliable and proactive Senior IT Support Specialist to maintain and improve the IT infrastructure of our growing jewelry manufacturing business. This person will handle network and server management, cybersecurity, and IT policy compliance, ensure the systems are up-to-date, secure, scalable, and fully ready for external audits — not just solving problems but anticipating needs and continuously improving. 🛠 Key Responsibilities: Maintain IT Infrastructure: Oversee the performance and troubleshooting of all IT hardware (PCs, laptops, printers, scanners), network devices (Cisco switches, routers), and communication systems (email, IP phones, company mobiles) Monitor Servers & Backups: Manage file servers and shared drives, perform regular system backups and recovery using Veeam, and conduct annual Disaster Recovery Plan (DRP) tests Network & System Support: Ensure stable LAN/Wi-Fi connections, diagnose connectivity issues, and monitor server resources (CPU, RAM, storage) with regular performance reporting IT Security & Compliance: Implement cybersecurity protocols, manage antivirus/firewalls, monitor CCTV and fingerprint systems, and support compliance with PDPA and audit requirements User Support: Provide daily technical support for all users, including resolving tickets, onboarding new users, and offering basic training on systems and cybersecurity awareness IT Policy & Documentation: Maintain IT policy and procedures, ensure documentation is up to date for audits, and serve as the contact point for IT risk management and DPC-PDPA. User Behavior Monitoring: Monitor system activity to detect unusual behavior, prevent data leakage, and ensure users follow company IT policies (e.g., unauthorized data access or copying sensitive files) Vendor Coordination & Planning: Work with external vendors for IT hardware, software, and services. Plan yearly IT system updates, license renewals, and preventive maintenance schedules Candidates will get the full-time employee contract and has to work on-site at the factory follow the company calendar.

Qualifications

Bachelor’s degree in IT, Computer Science, or related field
3–5 years of experience in IT infrastructure support (factory/manufacturing environment preferred)
Strong technical knowledge in:
Cisco-based network systems – configuring and troubleshooting routers, switches, LAN/WAN, IP settings
Server performance monitoring – CPU, RAM, storage usage
Veeam backup/restore systems – scheduling, monitoring, and testing (DRP compliance)
Cybersecurity basics – firewall, antivirus, user access control, PDPA readiness
Windows OS, Microsoft 365, and ERP systems (Navision)
Familiar with tools or methods for monitoring user activity and preventing data theft or policy violations (e.g., file tracking, access log review, endpoint control)
Able to communicate with external vendors in technical terms (Thai & basic English)
Skilled in documenting issues, backup logs, and IT policies for audits and compliance
Proactive, solution-oriented, and able to work independently with minimal supervision

BenefitsSee all Benefits.

How to apply

- สมัครผ่านปุ่ม Apply Now ของ JobThai.com - ส่งใบสมัครทาง Email - สมัครได้ด้วยตนเองที่บริษัท Interested candidate, please send your resume in English (Word format only) along with your recent photo and expected salary to us by E-mail.

Contacts

คุณผึ้ง, คุณแตงโม

บริษัท เอ็มเคเอส จิวเวลรี่ อินเตอร์เนชั่นแนล จำกัด

49 สุขาภิบาล 2 ซอย31 นิคมอุตสาหกรรมอัญธานี

Dok Mai Prawet Bangkok 10250

Tel. : 085-918-0882, 02-727-0150-6

Email : mks_42@trustmail.jobthai.com (Email for job application & inquiry)

Fax : 02-727-0160-1

Website : https://www.facebook.com/MKSJewelryInternational/ , http://www.mksjewelry.com