OCTOPUS Newsroom is the world leader in Newsroom automation software. Our young and growing team is looking for English-speaking Thai colleagues.
We are a top software company associated with top broadcasters in Thailand e.g. BBTV Channel 7, Thairath, PPTV(HD36), RS Channel8, Channel5 and worldwide Media Leaders such MediaCorp, Bloomberg, CNN, VICE another 250+
We want you to grow with us. We are looking for colleagues with high ambitions and personal drive to improve with the willingness to provide top-class services, such as
Installation of new systems for customers
Training newsroom journalists, editors, producers &IT staff at TV Stations
Communication via e-mail, telephone hotline, an ticketing system
Solving advanced technical problems
Controling documentation of individual support cases and bug reporting
Communicating with teams in APC, Europe and USA
Requirements:
MUST BE A THAI CITIZEN
Fluent spoken and written communication in English
Advanced knowledge of Windows (Desktop, Server) & Unix (Linux, macOS) administration
Basic knowledge of TCP/IP networking
Experience in database administration and SQL is an advantage
Basic programming knowledge is an advantage
Training, presentation and good interpersonal skills are advantages
Experiences in the previous support role is an advantage
Time flexibility (work on shifts, ability to travel on short notice)
Good sense of responsibility, reliability, team player and self-development skills
and most of all the positive attitude, whatever you don't know, we will teach you!