Transferz CS is a dynamic and international team with a presence in Argentina, Croatia, Thailand, India and the Philippines. We are looking for a solution-oriented individual with attention to detail and excellent multi-tasking and communicational skills.
What will you do?
- Provide outstanding live phone, e-mail and chat assistance through our omnichannel ticketing platform.
- Manage journey orders in our internal back office platform.
- Efficiently address the operational needs of our travelers, partners and transfer companies.
- Handle complaints and investigate refund claims.
- Offer relevant input to internal stakeholders based on your front-line experience as the face of the organization.
- Assist other departments in their live operational needs.
- Contribute to the positive work atmosphere within the team